‘Tis the Season for Package Thefts
New Haven police spokesman Officer David B. Hartman turns out to be a poet and in this case for a good cause. In a release Friday, as the holiday season officially gets underway, the longtime city officer shared the following work as a polite warning to folks:
- Require a signature upon delivery.
- Request a tracking number and delivery confirmation.
- Insure your packages.
- Specify delivery instructions, indicating where the package should be left.
- Arrange to pick up packages at the post office or delivery service location.
- Ship packages to your workplace, if the company allows it.
- Ask a friend or neighbor to look out for your order and accept & pick up your packages.
- If you are sending a package, let the person you are sending it to know that it is coming and when to expect it to arrive. Follow up to make sure it was received.
- First, check outside your residence (or other delivery address) to see if the package was placed out of sight, such as in the hedges, by the garage or on the porch.
- Ask your neighbors if they witnessed the delivery or if the shipper accidentally delivered the package to them.
- Contact the shipper first to be sure the items were sent properly. If you determine that the shipper was not at fault, file a complaint with the U.S. Postal Inspection Service.
- File a police report.
- Federal law allows consumers to dispute charges for credit card purchases if they are damaged or stolen.
- Consumers whose good faith attempts with merchants have failed should contact their credit card issuers to reverse the credit card transaction.
- Most credit card issuers offer purchase protection, which protects items against theft or damage for a specified period of time (usually 90 days). Check with your credit card company to see if you are covered.